Web membership selection - not clear to user what comes next
We have nine membership levels, so the Continue button is "below the fold" on the web form. That is, you need to scroll down to see the button.
If a user selects one of the memberships on the first row, all that happens is that the membership turn green. They have no idea what to do next.
I suggest that in the same code that makes the background turn green, you set focus on the member first name. That way, the web page will be displayed exactly where you want the user to be next. It should be a very easy fix.
If you only have a few membership levels, this is not an issue for you. If you have many, get someone who is not familiar with the form and you will see what I mean. Most users are going to be stumped after they select their membership level.
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