Altru Ideas

Ability to Void a Refund

Simple option.  The ability to void a refund that has been applied to a payment.  For instance - take a payment in check form and give a partial refund to cash.  Wanted to be able to void the refund and cancel the payment to avoid issuing a check internally.

  • Guest
  • Feb 4 2016
Customer references Helps internally not to have to issue a check
  • Feb 18, 2016

    Admin response

    We'll continue to monitor this as part of a larger effort on financial management in Altru.

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  • Guest commented
    September 07, 2016 21:01

    This is madness. If I do a partial refund, say someone didn't get the discount they were supposed to, I can do a partial refund for just the discount amount. I can't, however, refund them later if they decide to cancel. This is a major problem that we will be facing frequently and has a huge impact on our financial reporting.