Altru Ideas

We value your unique insight into our products and services and often receive ideas and feedback from our community in a variety of ways. To streamline this process, we’ve created an idea bank where you can post product suggestions, vote for those most important to you, and add comments to existing ideas.

More Flexibility with Webforms

  • Allow changes to the order of info on webforms. For example, the ability to move the login/create account section at the top of the page.
  • If the gift message isn’t used, provide a way to remove it from the webforms.
  • Provide the ability to change the default language instead of having to change the language for each event individually.
  • indicating a memorial donation should be more than just a comments field.
  • Shannon Knight
  • May 2 2016
  • Reviewed
  • Attach files
  • Alison Long commented
    May 15, 2023 22:29

    I agree with all of these bullet points. In particular, the ability to globally change a default webform setting would be very useful for us. We often do not want the defaults (i.e. we require phone number), and this update is made manually across almost 500! events. It would also be helpful to update webform settings for a subset group of program events, and be able to query on webform fields so we can validate that changes were made properly. Lastly, I'd like more flexibility in which contact details are required (title, phone, address). I would like to create a simplified registration form for our free events, but the webforms for 'event registrations' & 'payment settings' make this impossible.

  • Guest commented
    April 13, 2017 20:58

    I agree as well. The lack of customization has forced us to look at utilizing other systems. I would like to see this become a top priority for Blackbaud as the webforms section is a selling item.

  • Guest commented
    August 23, 2016 14:19

    I agree. The webforms in Altru are extremely basic.  Blackbaud NetCommunity's web pages have much more capabilities with them and it is a shame that Altru does not have the same functionalities.  The tribute/memorial donations need more than just a comment box.  It would be nice if it actually linked to a tribute in Altru.