Altru Ideas

Be able to validate/redeem tickets straight from the order

If a customer only comes with an order #, we have to first look-up that order, then note the ticket #, and then enter into scan tickets in Daily Sales.  Would be helpful to eliminate the extra steps in order to validate a ticket, especially if we can see that the ticket has not already been scanned.

  • Guest
  • May 23 2016
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  • Dan Johnson commented
    August 19, 2019 17:09

    Any update on this? I would love to have this option as well. There is so much importance put on the guest entering their email correctly during the checkout process. If the email is entered incorrectly, or not delivered for any number of other reasons, it slows down the transaction significantly.