Altru Ideas

We value your unique insight into our products and services and often receive ideas and feedback from our community in a variety of ways. To streamline this process, we’ve created an idea bank where you can post product suggestions, vote for those most important to you, and add comments to existing ideas.

Altru only allows security deposits for our rentals (group sales) to be returned by check - even if the security deposit was charged to a credit card.

Many people pay with credit cards - so we have no way to accurately reflect the return of the security deposit and it's typically easier to return payment in the same way it was given. 

  • Guest
  • Jun 24 2016
  • Already exists
Group Sales
Customer references Shenandoah Valley Discovery Museum
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  • Guest commented
    April 18, 2018 16:32

    This is still a problem.  If you have "Other" as your payment method, the only option for a refund is a "Check".  

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  • Guest commented
    August 02, 2017 19:35

    Fantastic. Thanks very much. This makes my life easier

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  • Guest commented
    July 31, 2017 15:45

    Altru now has the ability to refund security deposits to a credit card if that security deposit was originally paid with a credit card

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