Altru Ideas

We value your unique insight into our products and services and often receive ideas and feedback from our community in a variety of ways. To streamline this process, we’ve created an idea bank where you can post product suggestions, vote for those most important to you, and add comments to existing ideas.

Prompt for issuing member cards in Daily Sales

We have a rotating staff at the front desk, and when they sell a new membership, often it is a new employee who forgets to click on the Member Card tab in the Sell A Membership screen to issue cards to the members. They are trained to do this but the front desk is very busy and with new employees, it doesn't always happen. If they don't issue it, then I don't know about it when I run the membership card process. Currently I have the Accounting manager double check with me when these come across his desk, but this is a hassle for him and should not be needed.  I have had several upset members call to complain that they haven't gotten their membership cards. Please, we need a prompt or something so that the front desk person cannot complete the sale without first issuing the membership card. Even better, you could fix it so it issues the cards automatically.
  • Guest
  • Jan 4 2016
  • Reviewed
  • Attach files
  • +2