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Output all Memberships in Acknowledgements Process

Sales orders processed through Daily Sales can have multiple gift membership transactions in a single order, but the Acknowledgements process only outputs one gift membership and the rest need to be done manually. All gift memberships should be included as separate acknowledged records.

  • Guest
  • Dec 15 2016
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  • Sharon Renner commented
    29 Aug 18:56

    A solution for EMAILED acknowledgements would be appreciated!

  • Rachel Nigro commented
    December 15, 2016 17:29

    Hi there, 

    The acknowledgement process will pull one letter per piece of revenue, but you can still output multiple applications or items on the letter from that order. See our Solution: https://kb.blackbaud.com/articles/Article/72978 When you're adding gift membership fields in Step 5.1, simply choose "Number to export" to be a number greater than 1.

     

    I hope this helps!