Altru Ideas

We value your unique insight into our products and services and often receive ideas and feedback from our community in a variety of ways. To streamline this process, we’ve created an idea bank where you can post product suggestions, vote for those most important to you, and add comments to existing ideas.

Allow Query on discount code

Currently when outputting the discount code in query you will get multiple lines if more than one code is attached to a discount. This is also not possible to get via export. This keeps us from being able to see individual uses of each code

  • Guest
  • Jun 16 2017
  • Reviewed
  • Attach files
  • Katarina Stojakovic commented
    September 25, 2023 11:46

    Promo codes are useless if we can't analyze how they are being used and which ones are coming back to us. Please fix this!

  • Wendi Ammons commented
    November 01, 2017 19:22

    The fact that Altru does not currently have a way to segment promo codes is asinine. This makes promo codes essentially useless. Not knowing this particular Altru quirk, I set up a discount with 5 different promo codes and was quite frustrated weeks later to find out that I can't tell who used what code now. Please include this fix in the next update. 

  • Kim Henze commented
    October 05, 2017 19:10

    Yes! We need to be able to track who is using what code.

  • Jennifer Kleven commented
    September 07, 2017 19:14

    Discount Codes should be a field in the Scheduled Event Ticket Detail. We need to know who used a discount code in their online transaction so we can collect coupons, check IDs, etc. 

  • Guest commented
    July 07, 2017 18:58

    This is a critical update. For instance, when trying to determine which discounts are most frequently used via daily sales (in order to create the correct buttons to make the process most efficient), the discount report is not relevant as a single order might have a discount applied to a large number of items. Not being able to see the promotion codes in query makes it impossible to see how frequently promotion codes are used at the front desk.

  • Breanne Leach commented
    June 22, 2017 15:15

    It is imperative that we be able to report the discounts used for a particular event and not just by sales date as the current Discount report is configured.