Altru Ideas
We value your unique insight into our products and services and often receive ideas and feedback from our community in a variety of ways. To streamline this process, we’ve created an idea bank where you can post product suggestions, vote for those most important to you, and add comments to existing ideas.
We value your unique insight into our products and services and often receive ideas and feedback from our community in a variety of ways. To streamline this process, we’ve created an idea bank where you can post product suggestions, vote for those most important to you, and add comments to existing ideas.
One of my clients segments their constituents using the letter. So someone may get Letter A one mailing but, because their donation history changes, Letter B the next mailing. There's no easy way to see what letter each person received and, more importantly, report on the response rate for those segments. We could set each letter up as a mailing, but there are usually about 100 different segments for each mailing. And it's really hard to ensure that you only send one letter per household across mailings. (Whereas, with letters, it's easy.)
My solution right now is to set up an attribute for each mailing, with the mailing name in the Comment and the segment in the value field. That way I can download the data to Excel and merge it with the revenue data, matching based on a combined value of LookupID+Mailing (for revenue) and LookupID+Comment (for the letter). It's kind of a clunky solution but less time-consuming than multiple mailings.