Altru Ideas

We value your unique insight into our products and services and often receive ideas and feedback from our community in a variety of ways. To streamline this process, we’ve created an idea bank where you can post product suggestions, vote for those most important to you, and add comments to existing ideas.

Allow Sales Orders to count in recognition programs

Currently, recognition programs do not count any revenue from sales orders, only back office payments. 

  • Guest
  • Aug 28 2017
  • Reviewed
Customer references Reid Park Zoo
  • Attach files
  • Lisa Saneda commented
    June 29, 2020 23:57

    Is there ever going to be a change to show online donations in the recognition process?

  • Erin McKenney commented
    October 25, 2017 13:11

    Running a query on the total of donations that came in by online sales this year is over $60,000. That's $60,000 that would not be accounted for in recognition credits.  Donors don't care how they give, but they do expect that we recognize them properly for the full amount.

  • Erin McKenney commented
    October 25, 2017 13:03

    I agree! The whole point of recognition programs is to see a total giving amount.  How is that accurate at all if it does not include gifts that are made online?? Online giving is so important now!