Altru Ideas

Allow Sales Orders to count in recognition programs

Currently, recognition programs do not count any revenue from sales orders, only back office payments. 

  • Guest
  • Aug 28 2017
  • Reviewed
Customer references Reid Park Zoo
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  • Lisa Saneda commented
    June 29, 2020 23:57

    Is there ever going to be a change to show online donations in the recognition process?

  • Erin McKenney commented
    October 25, 2017 13:11

    Running a query on the total of donations that came in by online sales this year is over $60,000. That's $60,000 that would not be accounted for in recognition credits.  Donors don't care how they give, but they do expect that we recognize them properly for the full amount.

  • Erin McKenney commented
    October 25, 2017 13:03

    I agree! The whole point of recognition programs is to see a total giving amount.  How is that accurate at all if it does not include gifts that are made online?? Online giving is so important now!