We value your unique insight into our products and services and often receive ideas and feedback from our community in a variety of ways. To streamline this process, we’ve created an idea bank where you can post product suggestions, vote for those most important to you, and add comments to existing ideas.
Configuring special member pre-sale and members-only events works awesome but obviously, we cannot configure all of our programs and events as members-only because we are a movie theater open to the public. We love to have the ability to create buy pages that list all ticket price types but only allow the option to purchase the member price type upon login or configure the original buy page landing site with a price type code list without member pricing and a separate price type code list upon member login.
We have considered moving our members to a "must login" system in order to receive their membership pricing. The issue is we are a theater and must report $ amounts for each Price Type Codes to the film distributors on a nightly, weekly, and monthly report. This can already be cumbersome if we have numerous films from numerous distributors(which is typically the case). Since member pricing is configured as a discount and not a price type code, we would need to run and configure our reports to determine how much of the discount $ on an adult ticket is from membership and then report those as member tickets, not adult tickets. Making it more difficult is the fact that the preconfigured discount report does not break it down by movie (program) or the actual discount used.
Basically, it's too complex to make work on the reporting end. Our current buy pages list all of our ticket options and we work on the honor system for online purchases and follow-up on a case-by-case basis with non-members who purchase member tickets.
One solution the Anchorage Museum came up with for a similar problem was to have a $0 Member price type that was set at full price, with a member discount bringing it back to $0. There would not be a member discount on the regular price type. If a non-member purchased the member ticket, it still ring up as full price. But this option allowed a quick and dirty summary view of approximately how many $0 tickets there were. Reporting would still be needed for exact numbers, but this might help if you need estimates.