Altru Ideas

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Ability to manually issue shared membership guest passes, not just constituent guest passes

Right now I've got Altru configured to issue my members 4 guest passes per member household. These are SHARED guest passes. The 2 named adults on the membership share the 4 passes. So if 1 is redeemed by 1 adult, you can tap into either person's record and see that they collectively have 3 left to use between the 2 of them.

30% of my members have 2 year terms. I would like to configure the guest pass system to issue 8 guest passes to my 2 year term members. But this is not possible. (Vote for Idea # 1568 if you agree.) But since it isn't available, I resort to manually issuing extra guest passes for my 2 year members. But manually issued guest passes cannot be shared. So I must resort to issuing 4 extra constituent guest passes for each named adult. Which means now those 2 year households actually get 12 guest passes instead of 8. Very frustrating.

  • Laura Schmid
  • Jan 3 2018
Membership
Customer references membership staff
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  • Cindy Eatwell commented
    November 21, 2018 18:54

    We definitely need a way to manually issue membership guest passes.  This will allow us to transition our older memberships into the new guest pass process.  

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