Altru Ideas

We value your unique insight into our products and services and often receive ideas and feedback from our community in a variety of ways. To streamline this process, we’ve created an idea bank where you can post product suggestions, vote for those most important to you, and add comments to existing ideas.

Deceased and Inactive Records should be ineligible for online transactions

Please update the lookup logic for online transactions so that deceased and inactive records are not selected.  It is not uncommon for family members to return to the address that is on the record of a now deceased parent and the resulting transaction that comingles membership history or event registration as well as phone/email information is difficult to correct.  In instances where the membership or registration is on the record of the deceased, front line staff are not able to locate the order when their search options exclude deceased records.     

  • Kent Henderson
  • Feb 21 2019
Customer references Kent Henderson - Cheekwood
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