Altru Ideas

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Automatic Renewal: I would like a way to set discounts/promotions to automatic renewals? example free month, $5.00 off.

Most of our members like having discounts when they renew their membership, some of them are hesitant about doing auto-renewal due to they might lose their promotions or discounts. It looks to me it will let you offer it for only the first automatic renewal but not after that.

  • Guest
  • Mar 28 2019
Membership
Customer references We just starting implementing the auto-renewal, I have had about a handful request this feature, but we don't have may
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  • Erin Wingfield commented
    December 08, 2020 14:33

    Our senior discount is very important to many of our members and they are frustrated that it isn't applied to the auto-renew. We end up refunding the $5 which is extra annoying b/c that refund transaction nearly always happens in a different month from the original transaction. Ability to make discounts applied to initial transaction automatically apply to subsequent transactions would be very helpful.

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