Altru Ideas

Send and upload feature on Outlook that auto-fills an interaction for individuals in Altru

Solution to streamlining interaction and communication records in the Altru database on constituent profiles. If a staff member has an email, or multiple emails to constituents, this feature would send the email while opening a new Altru interactions tab with fields auto-populated and email body in description for quick review and save. 

Example: Your CEO received an email from a major donor saying they will give the organization $5m over 5 years. As CEO goes to reply and thank them, they click "Send and Upload" which then adds an interaction linking both constituents to the conversation and creates a public record in Altru. 

The Andar database used by most United Way organizations has a "Send and Upload" feature linked from outlook to their database which was incredibly useful in tracking donor interactions.

  • Guest
  • Apr 15 2019
Customer references Internal request from Berkshire Museum Development Office
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