We value your unique insight into our products and services and often receive ideas and feedback from our community in a variety of ways. To streamline this process, we’ve created an idea bank where you can post product suggestions, vote for those most important to you, and add comments to existing ideas.
Solution to streamlining interaction and communication records in the Altru database on constituent profiles. If a staff member has an email, or multiple emails to constituents, this feature would send the email while opening a new Altru interactions tab with fields auto-populated and email body in description for quick review and save.
Example: Your CEO received an email from a major donor saying they will give the organization $5m over 5 years. As CEO goes to reply and thank them, they click "Send and Upload" which then adds an interaction linking both constituents to the conversation and creates a public record in Altru.
The Andar database used by most United Way organizations has a "Send and Upload" feature linked from outlook to their database which was incredibly useful in tracking donor interactions.
Customer references | Internal request from Berkshire Museum Development Office |