Altru Ideas

We value your unique insight into our products and services and often receive ideas and feedback from our community in a variety of ways. To streamline this process, we’ve created an idea bank where you can post product suggestions, vote for those most important to you, and add comments to existing ideas.

Delete Duplicate Emails, Addresses, and Phone Numbers Associated Sales Order when someone doesn't use their registered login

Constituent records get lots of duplication when someone completes an online sales order but doesn't login. To keep records clean it would be nice to be able to delete duplicate contact information

  • Katrina Hendricks
  • Jul 9 2020
  • Attach files
  • Laura Chaney commented
    September 14, 2020 17:50

    Absolutely! We have many "elder" constituents who do not create online profiles so we have records with multiple same email address and address entries that cannot be deleted. This creates not a clean database at all.

  • Emily Dunkin commented
    July 15, 2020 17:18

    I agree with Katrina, some of our records have 5 or more duplicate addresses, email addresses and phones. It's very time consuming to clean these up having to go into every Sales Order to change the contact info! Please make it easier to manage the contact information.