We value your unique insight into our products and services and often receive ideas and feedback from our community in a variety of ways. To streamline this process, we’ve created an idea bank where you can post product suggestions, vote for those most important to you, and add comments to existing ideas.
When a patron replies to the eTicket email, it goes to the reply email address set on the default acknowledgement email, regardless of if the event the ticket was purchased for has a custom acknowledgement email. It would be helpful to have an option to choose the reply email address specifically for the eTicket email.