Altru Ideas

We value your unique insight into our products and services and often receive ideas and feedback from our community in a variety of ways. To streamline this process, we’ve created an idea bank where you can post product suggestions, vote for those most important to you, and add comments to existing ideas.

In Advance Sales, ensure eTicket and receipt default to the same email

In Advance Sales, the eTicket automatically defaults to the constituent's primary email address (although that isn't readily visible on the payment page; the eTickets email doesn't display until the user clicks the "Edit" button). If the staff user selects a different email address in the "receipt options" section of this page, the customer may have their receipt and tickets sent to different email addresses, creating confusion.

It would be helpful if the eTickets address automatically updates when the receipt address is changed.

  • Kevin Paris
  • Sep 1 2020
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