Altru Ideas

We value your unique insight into our products and services and often receive ideas and feedback from our community in a variety of ways. To streamline this process, we’ve created an idea bank where you can post product suggestions, vote for those most important to you, and add comments to existing ideas.

Cancel tickets without refunding

We would like the ability to cancel unused tickets after the guest has notified us they are not coming without giving a refund so we can resell the ticket capacity. We use the credit towards a future event and since programs cannot be transferred unless in the same program we just have to create notes on the orders when this is done. The ability to credit a gift card on an account would be even better.

  • Amanda Bjorklund
  • Feb 11 2021
Events
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  • Liz K commented
    September 30, 2021 13:32

    We also sometimes folks want to cancel their tickets to free up capacity but donate the money, so this would be very helpful for that!

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