Altru Ideas

Cancel tickets without refunding

We would like the ability to cancel unused tickets after the guest has notified us they are not coming without giving a refund so we can resell the ticket capacity. We use the credit towards a future event and since programs cannot be transferred unless in the same program we just have to create notes on the orders when this is done. The ability to credit a gift card on an account would be even better.

  • Amanda Bjorklund
  • Feb 11 2021
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  • Liz K commented
    September 30, 2021 13:32

    We also sometimes folks want to cancel their tickets to free up capacity but donate the money, so this would be very helpful for that!