Altru Ideas

We value your unique insight into our products and services and often receive ideas and feedback from our community in a variety of ways. To streamline this process, we’ve created an idea bank where you can post product suggestions, vote for those most important to you, and add comments to existing ideas.

Provide for Organizations to make transactions online

We have quite a few organizations that donate to us, and even more who have memberships. Right now, if an organization makes a transaction online, the webforms create a new individual constituent and we have to manually transfer the transaction to the organization, which is somewhat messy when it's a membership transaction. Instead, we ask the organizations to either mail us a check or use a credit card by phone, which elicits some eye-rolling in this day and age. Online transactions should be quick, clear, and accurate, or at least possible for organizations.

  • Mayada Wadsworth
  • Jun 2 2021
Web Forms
Customer references It was mainly libraries with memberships, but now we are getting more support (and memberships) from local businesses signing on as "Community Partners"
  • Attach files
  • Lance Henze commented
    March 23, 2022 16:01

    This would be great. Even giving the web form a "organization" option check box would likely work well. We have orgs doing the same thing which requires back end work to fix.

    Attachments Open full size

Related ideas