Altru Ideas

We value your unique insight into our products and services and often receive ideas and feedback from our community in a variety of ways. To streamline this process, we’ve created an idea bank where you can post product suggestions, vote for those most important to you, and add comments to existing ideas.

Provide the ability to exclude chaperones from flat rate scales

When determining the level in a flat rate scale, it would be helpful to be able to exclude certain price types, such as chaperones. In other words, they wouldn't be counted in determining the group size.

For example, currently, let's say I have a flat rate scale like this:

  • 20 or fewer - $100

  • 21-30 - $150

  • 31-40 - $200

  • 40 or more - $200 plus per ticket after 40

If a group reservation includes 19 kids and 3 chaperones, the group will be charged $150. However, my organization only charges for the kids so they SHOULD only be charged the $100 rate.

I would like to see an option when setting up flat rate scales to indicate which price types should be included in determining group size for each particular scale.


  • Shannon Knight
  • Jun 5 2021
Customer references Schulz Museum
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