Altru Ideas

We value your unique insight into our products and services and often receive ideas and feedback from our community in a variety of ways. To streamline this process, we’ve created an idea bank where you can post product suggestions, vote for those most important to you, and add comments to existing ideas.

Credit Card dispute accounting

When credit card disputes occur the account is frozen before we may even be notified so we cannot refund back to the card. It says we may want to contact the customer but we cant do anything if we did. If it is refunded it goes back as cash and causes an accounting issue. There needs to be a flag on the account to let us know

  • Guest
  • Aug 24 2021
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