Altru Ideas

We value your unique insight into our products and services and often receive ideas and feedback from our community in a variety of ways. To streamline this process, we’ve created an idea bank where you can post product suggestions, vote for those most important to you, and add comments to existing ideas.

Copy Registration Information in Daily & Advance Sales

When you are registering for a pre-registered program online, there is the ability to use/copy registration information you've already entered. This is especially helpful for parents registering multiple children for camp or one child for multiple camps. There is still no way for us to use/copy that registration information if a staff person is assisting a constituent. They must enter everything manually for every camp (this has at times taken close to an hour for multiple camps for multiple campers which is completely unacceptable for a constituent).

Please allow the same features that already exist in Online sales to exist in Daily and Advance sales. It's terrible Customer Service to have to tell someone, "actually it'll be much easier and faster if I don't help you and I direct you to our website" even when we stay on the phone to walk them through it (or at times, create the online order for them ourselves and then have to direct them to change their password after we assist them.

  • Breanne Leach
  • Sep 30 2021
Customer references All staff that sell pre-registered programs and pre-registered participants
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