Altru Ideas

Manually Enter Credit Card Info After Installing BBPOS WisePOS™ E

It would be helpful to be able to enter credit card information manually as you could do prior to installing these new BBPOS WisePOS™ E card readers. Sometimes we take card information over the phone or need to reenter info at a later time when Altru is down. Currently you can only enter this info on a computer that hasn't had the new credit card terminals installed.

  • Guest
  • Jul 26 2022
  • Reviewed
Customer references Box Office and Store Managers using Blackbaud Altru
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  • Campbell Reiter commented
    August 02, 2022 13:46

    Thank you for posting this idea! While I recognize that this workaround doesn't solve all use cases, I recommend taking a look at this Knowledgebase article to see if it can help your organization: https://kb.blackbaud.com/knowledgebase/articles/Article/196032