Altru Ideas

We value your unique insight into our products and services and often receive ideas and feedback from our community in a variety of ways. To streamline this process, we’ve created an idea bank where you can post product suggestions, vote for those most important to you, and add comments to existing ideas.

Manually Enter Credit Card Info After Installing BBPOS WisePOS™ E

It would be helpful to be able to enter credit card information manually as you could do prior to installing these new BBPOS WisePOS™ E card readers. Sometimes we take card information over the phone or need to reenter info at a later time when Altru is down. Currently you can only enter this info on a computer that hasn't had the new credit card terminals installed.

  • Guest
  • Jul 26 2022
  • Reviewed
Sales
Customer references Box Office and Store Managers using Blackbaud Altru
  • Attach files
  • Campbell Reiter commented
    August 02, 2022 13:46

    Thank you for posting this idea! While I recognize that this workaround doesn't solve all use cases, I recommend taking a look at this Knowledgebase article to see if it can help your organization: https://kb.blackbaud.com/knowledgebase/articles/Article/196032

    Attachments Open full size

Related ideas