Altru Ideas

Combine Sales order addresses

When someone purchases online with only a slight variation in the address (N. instead of North, or N instead of North, or all caps, etc.) it creates an additional address field that is basically a duplicate, but will not let you delete it because it is a sales order address. Please find a way to either customize the addresses so the system knows they are duplicates or let us merge the duplicates together. Having 20 or 30 different sales order addresses that are really the same is sloppy record keeping.

  • T. Rash
  • Dec 27 2022
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  • Tami Goertzen commented
    February 27, 2023 22:31

    Yes, this has been an issue for us too.