Altru Ideas

We value your unique insight into our products and services and often receive ideas and feedback from our community in a variety of ways. To streamline this process, we’ve created an idea bank where you can post product suggestions, vote for those most important to you, and add comments to existing ideas.

Combine Sales order addresses

When someone purchases online with only a slight variation in the address (N. instead of North, or N instead of North, or all caps, etc.) it creates an additional address field that is basically a duplicate, but will not let you delete it because it is a sales order address. Please find a way to either customize the addresses so the system knows they are duplicates or let us merge the duplicates together. Having 20 or 30 different sales order addresses that are really the same is sloppy record keeping.

  • T. Rash
  • Dec 27 2022
Best Practices
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  • Tami Goertzen commented
    February 27, 2023 22:31

    Yes, this has been an issue for us too.

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