Our organization doesn't use the email feature that comes with Appeal Mailings within Marketing & Communications. Instead, we opt to use a third-party service for our email marketing. This means that when I'm creating an Appeal E-Mailing in Altru I need to download contacts in a .CSV file. But when I try and run the mailing, it doesn't give me the option to switch the channel that the piece is being sent through. So, it will show that the constituent received the piece via postal mail under their Communications tab even though it was sent via email. It would be helpful to have the option to switch the channel description before running the mailing so that the constituent record accurately reflects how they received the piece.
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