Altru Ideas

We value your unique insight into our products and services and often receive ideas and feedback from our community in a variety of ways. To streamline this process, we’ve created an idea bank where you can post product suggestions, vote for those most important to you, and add comments to existing ideas.

Prioritizing Discounts in Group Sales

When utilizing more than one discount in Group Sales, there should be a way to select which discount applies first. For example, we have a Chaperone Ratio Discount that automatically gives 1 free adult ticket for every 5 children's tickets, but we also have a Community Access Funding program that automatically gives 50 free tickets to qualifying organizations. In what is usually a much appreciated show of generosity, Altru automatically applies the latter of those two discounts to the most expensive tickets, HOWEVER, in many cases, these are adult tickets that SHOULD BE free given the Chaperone Ratio Discount. I would love for there to be a way to make Group Sales prioritize the Chaperone discount first, THEN the second discount to the remaining tickets, but there is not currently a way to do so because Altru cannot discount the same item twice: when it detects two applicable discounts it always discounts the one with the greater value, despite the fact that in this situation, it actually ends up costing the group more money. Currently, the only way to reflect the price the group should receive is to enter a third adjustable discount for the overcharge.

  • Guest
  • Mar 15 2023
Customer references Field Trips
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