Altru Ideas

We value your unique insight into our products and services and often receive ideas and feedback from our community in a variety of ways. To streamline this process, we’ve created an idea bank where you can post product suggestions, vote for those most important to you, and add comments to existing ideas.

Allow "sold out" messaging to appear during presale

We run a member's presale for camps each year, with very high demand (sold out of ~25 camps during the first few hours). When presale tickets are sold out, the patron does not receive any messaging letting them know the program is no longer available. In 2023, they saw an error message (“please enter a whole number from 0 to 1”) and this year price types simply disappeared for those programs. Please create a way to notify patrons that presale tickets have all been sold. This will greatly improve the process for this very visible, high-demand camp registration period.

  • Alison Long
  • Feb 8 2024
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