We value your unique insight into our products and services and often receive ideas and feedback from our community in a variety of ways. To streamline this process, we’ve created an idea bank where you can post product suggestions, vote for those most important to you, and add comments to existing ideas.
We receive calls almost every day to refund auto renewed memberships. We have turned the feature off due to the fact that we cannot refund them in Altru, only in BBMS.
We also had this issue! We realized we could cancel/refund them in altru if we unlocked the accompanying deposit and then deleted the payment.