Altru Ideas

We value your unique insight into our products and services and often receive ideas and feedback from our community in a variety of ways. To streamline this process, we’ve created an idea bank where you can post product suggestions, vote for those most important to you, and add comments to existing ideas.

Unresolved Online Sales Order Alerts for Customers

When an online sales order is unresolved, many customers are not aware, especially if their bank account shows a pending charge. They come to our front desk not aware the order is not complete and have to do the order again. Most of our staff do not have access to merchant services to see if an order is incomplete. An email alert to customers or on the checkout page would be very helpful.

  • Kendall Jobe
  • Jul 7 2025
Sales
Customer references Customers whose orders are incomplete but think it's complete.
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