Altru Ideas

We value your unique insight into our products and services and often receive ideas and feedback from our community in a variety of ways. To streamline this process, we’ve created an idea bank where you can post product suggestions, vote for those most important to you, and add comments to existing ideas.

Group Sales - Online Payment Link - Extend Expiration Date


  • Guest
  • Mar 3 2026
  • Attach files
  • Holly Lee commented
    1 Jun 05:50pm

    We are having to send links on a daily basis to collect payments. It is time consuming and frustrating to the guest needing to pay.

  • Zaribel Harlow commented
    23 Apr 04:25pm

    Yes please. Extend to 7 days!

  • David Ullrey commented
    23 Apr 01:14pm

    our organization deals with many school groups and similar organizations for field trips and programs. These institutions typically have a multi-level process to issue payments and get approvals. Or it may be as simple as our staff interacting with a teacher but the teach has to contact finance for a payment, and that alone might at least take a day. A 24-hour link is generally not going to be helpful for those organizations.

  • a a commented
    22 Apr 02:37pm

    Really glad this feature was finally implemented, but I agree; the timeline is too short. Our staff is still relying on workarounds for taking payments outside of Altru because our constituents can't respond within 24 hours.

  • Joy Funk commented
    17 Mar 03:58pm

    Please extend this. It's ridiculous.

  • Jolene Baj commented
    12 Mar 12:37pm

    24 hours is very short. I am happy that the ability finally happened but would love to see a way to customize the expiration time.

  • B D commented
    10 Mar 07:07pm

    A link that expires in 24 hours is useless.

    It is frustrating that Altru continues to make unsound business decisions when it comes to their online sales process.

  • Guest commented
    3 Mar 09:35pm

    Per KB 207189 , group sale payment links expire after only 24 hours. This is incredibly short, and not a realistic time frame for most of our clients. Ideally we could set a global variable for the time frame; if not, 7 days would be a more reasonable business use case.