Altru Ideas

Change Marketing Survey pop up time until after receipt prints/cash drawer pops.

We are having a Visitor Services sales flow issue when it comes to the Marketing Survey. The survey appears after we hit complete, but before the receipt prints or the cash drawer opens. In our experience, it's much easier to ask a survey question when reaching for receipts or giving change to a customer, instead of nothing happening until we deal with the survey window. We think moving it could decrease the number of times "Declined to Respond" is checked. Could we move the Marketing Survey window pop up to just after Altru sends the code to the receipt printer?
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  • Jan 4 2016
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