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Error: This combination is unavailable or sold out on this date. Please select another date.

Currently when we go to our combo sales page. It displays this warning message:

  • This combination is unavailable or sold out on this date. Please select another date.
Our combo take place on March 4th so we are receiving the warning. Since this is a one time combo and we link from a page that tells our visitors to click this button to purchase. They think the event is sold out. Is there a way for us to hide or change the text of this warning message?

Thanks
  • Guest
  • Jan 4 2016
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  • Guest commented
    February 12, 2020 18:19

    This is so necessary! Having people change the calendar potentially months for big event combo ticket sales makes them frustrated, increases phone calls to staff, and can decrease sales by making it complicated. We need the ability to link directly to a specific combo event AND/OR have the default link for the combo take people to the first sales opportunity. 

  • Dan Johnson commented
    July 30, 2019 18:24

    Just like other scheduled programs, there should be a list of available dates to choose from first. We only have certain shows on Friday and Saturday nights. So, if someone wants to purchase there tickets in advance, say on Tuesday, the first thing they see when they click that link is an error. That's not great for navigation and ease-of-use.

  • Shannon Knight commented
    April 04, 2018 13:02

    It would be nice if there were two links provided: (1) the one there is now which just goes to the event showing today's date and any options; and (2) the ability to build a link to a specific date where that date is defined in the interface.

  • +2