Altru Ideas
We value your unique insight into our products and services and often receive ideas and feedback from our community in a variety of ways. To streamline this process, we’ve created an idea bank where you can post product suggestions, vote for those most important to you, and add comments to existing ideas.
We value your unique insight into our products and services and often receive ideas and feedback from our community in a variety of ways. To streamline this process, we’ve created an idea bank where you can post product suggestions, vote for those most important to you, and add comments to existing ideas.
We implemented a refresh to (most of) our membership levels. That means for the first full year, the upgrades and downgrades won't be accurate because all transactions for those levels are being counted as upgrade/downgrade, even when the dollar amount stayed the same.
I'm commenting on this again because it's still bugging me. This is what I think Altru should do:
Actions = Join, Renew, Rejoin, Midterm Upgrade
Action type (a new category!) = Up, Down, Same
I agree, midterm upgrades ought to be able to be siphoned out. They are entirely something different. I also have a problem that member benefits, particularly digital guest passes are issued for midterm upgrades. They shouldn't be issued again when they've already been issued at the join or renewal transaction.
I have SO many issues reporting accurate numbers for renewals, rejoins, upgrades, and downgrades in Altru. The words are used with inconsistent definitions throughout the database.