Altru Ideas

We value your unique insight into our products and services and often receive ideas and feedback from our community in a variety of ways. To streamline this process, we’ve created an idea bank where you can post product suggestions, vote for those most important to you, and add comments to existing ideas.

Accept Reloadable Gift Cards as a Payment Type

Altru does not accept reloadable gift cards as a payment type. You must purchase a separate terminal to track balances with an outside merchant provider. Our existing Counterpoint software accepts cards and is able to track balances with these types of cards. It would be nice to see Altru accept these types of cards or offer one themselves to use with Altru. Paper gift certificates are old news...
  • Guest
  • Jan 4 2016
  • Reviewed
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  • Guest commented
    21 Aug 17:03

    This would be beneficial for everyone! I've had many people ask about gift cards and get disappointed because we don't offer it.

  • Jess Spoor commented
    20 Aug 15:27

    This would be an incredible feature to have within Altru and improve our guest experience!

  • Kristina Barroso Burrell commented
    20 Aug 13:59

    Please! This would be so helpful. It's probably the number one thing I get asked.

  • Guest commented
    20 Aug 13:12

    People ask all the time! A very needed feature that would for sure drive revenue.

  • Amy Lazoff commented
    19 Aug 16:34

    As we prep for holiday season 2024, this continues to be a feature people not just want to have, but NEED to have.

  • Guest commented
    25 Mar 19:11

    March of 2024 - This feature is a must have. We need to be able to sell, track, redeem and reload gift cards.

  • Chelsey Lundin commented
    01 Feb 22:03

    Still need in January 2024.

  • Jenny Smith commented
    December 06, 2023 20:01

    Almost 2024 and still not an available feature.....

  • Guest commented
    November 16, 2023 23:52

    Still desparately needed 2023, almost 2024

  • Donna Yeaw commented
    July 31, 2023 23:09

    Agree, the gift card situation is huge these days. Implement please.

  • Christine Lisi commented
    June 27, 2023 20:13

    We would also still like this feature in 2023! It was posted in 2016! I guess nobody is really paying attention to these.

  • Chelsey Lundin commented
    May 22, 2023 21:59

    We would still like this feature in 2023. Thank you!

  • Katie Nguyen commented
    November 12, 2022 01:07
    Integrating gift cards as a payment option would really make Altru a holistic point of sale system. We shouldn't need to use a separate vendor and additional equipment to serve our museum community. Expensive and senseless.
  • Emily Fitzgibbons commented
    November 01, 2022 21:38

    Having an Altru integrated gift card system would be incredibly convenient and would simplify procedures for all of our frontline workers. It would also simplify things in the back office in terms of tracking revenue correctly and not needing to find an additional vendor to process them. One system is better than many!

  • Guest commented
    November 01, 2022 19:21

    Having an Altru integrated gift card system would be efficient for staff and customers. Using a 3rd party gift card service adds equipment to the register area and customers are not able to use gift cards when purchasing online items.

  • Barbara Kintzel commented
    November 01, 2022 15:45

    Having an Altru integrated gift card system would be incredibly useful. Currently, we are using a separate vendor with a separate web portal and separate gift card terminals and utilizing the Other tender method. Not only cumbersome but also equipment heavy.

  • Puppet Showplace commented
    October 06, 2022 20:19

    It would be insanely helpful to have this feature. I have about 300 active gift cards from my old system and I would love to be able to use them in altru


  • Lydia Baard commented
    February 10, 2022 18:39

    In 2021, there's really no reason not to have a gift card acceptance system. We're missing out on a massive revenue stream.

  • Stacy Drane commented
    December 02, 2021 16:01

    It's embarrassing to tell our patrons that our POS system doesn't accept gift cards. Please make this a priority! While I appreciate a good workaround, manually tracking a constituent's balance is cumbersome and prone to error.

  • Michele Wong commented
    November 15, 2021 23:41

    We really need this capability!

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