Altru Ideas

We value your unique insight into our products and services and often receive ideas and feedback from our community in a variety of ways. To streamline this process, we’ve created an idea bank where you can post product suggestions, vote for those most important to you, and add comments to existing ideas.

Accept Reloadable Gift Cards as a Payment Type

Altru does not accept reloadable gift cards as a payment type. You must purchase a separate terminal to track balances with an outside merchant provider. Our existing Counterpoint software accepts cards and is able to track balances with these types of cards. It would be nice to see Altru accept these types of cards or offer one themselves to use with Altru. Paper gift certificates are old news...
  • Guest
  • Jan 4 2016
  • Reviewed
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  • Phoebe commented
    24 Apr, 2025 03:22pm

    Please integrate this!

  • Shelby Matula commented
    29 Jan, 2025 05:22pm

    It's 2025 now and still waiting!

  • Guest commented
    21 Aug, 2024 05:03pm

    This would be beneficial for everyone! I've had many people ask about gift cards and get disappointed because we don't offer it.

  • Jess Spoor commented
    20 Aug, 2024 03:27pm

    This would be an incredible feature to have within Altru and improve our guest experience!

  • Kristina Barroso Burrell commented
    20 Aug, 2024 01:59pm

    Please! This would be so helpful. It's probably the number one thing I get asked.

  • Guest commented
    20 Aug, 2024 01:12pm

    People ask all the time! A very needed feature that would for sure drive revenue.

  • Amy Lazoff commented
    19 Aug, 2024 04:34pm

    As we prep for holiday season 2024, this continues to be a feature people not just want to have, but NEED to have.

  • Guest commented
    25 Mar, 2024 07:11pm

    March of 2024 - This feature is a must have. We need to be able to sell, track, redeem and reload gift cards.

  • Chelsey Lundin commented
    1 Feb, 2024 10:03pm

    Still need in January 2024.

  • Jenny Smith commented
    6 Dec, 2023 08:01pm

    Almost 2024 and still not an available feature.....

  • Guest commented
    16 Nov, 2023 11:52pm

    Still desparately needed 2023, almost 2024

  • Donna Yeaw commented
    31 Jul, 2023 11:09pm

    Agree, the gift card situation is huge these days. Implement please.

  • Christine Lisi commented
    27 Jun, 2023 08:13pm

    We would also still like this feature in 2023! It was posted in 2016! I guess nobody is really paying attention to these.

  • Chelsey Lundin commented
    22 May, 2023 09:59pm

    We would still like this feature in 2023. Thank you!

  • Katie Nguyen commented
    12 Nov, 2022 01:07am
    Integrating gift cards as a payment option would really make Altru a holistic point of sale system. We shouldn't need to use a separate vendor and additional equipment to serve our museum community. Expensive and senseless.
  • Emily Fitzgibbons commented
    1 Nov, 2022 09:38pm

    Having an Altru integrated gift card system would be incredibly convenient and would simplify procedures for all of our frontline workers. It would also simplify things in the back office in terms of tracking revenue correctly and not needing to find an additional vendor to process them. One system is better than many!

  • Guest commented
    1 Nov, 2022 07:21pm

    Having an Altru integrated gift card system would be efficient for staff and customers. Using a 3rd party gift card service adds equipment to the register area and customers are not able to use gift cards when purchasing online items.

  • Barbara Kintzel commented
    1 Nov, 2022 03:45pm

    Having an Altru integrated gift card system would be incredibly useful. Currently, we are using a separate vendor with a separate web portal and separate gift card terminals and utilizing the Other tender method. Not only cumbersome but also equipment heavy.

  • Puppet Showplace commented
    6 Oct, 2022 08:19pm

    It would be insanely helpful to have this feature. I have about 300 active gift cards from my old system and I would love to be able to use them in altru


  • Lydia Baard commented
    10 Feb, 2022 06:39pm

    In 2021, there's really no reason not to have a gift card acceptance system. We're missing out on a massive revenue stream.

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