Altru Ideas

I just ran into this problem. The error I got when logging in this morning was "You have entered an invalid user name and/or password. Please try again." Now, I *knew* it was the right password because I login all the time to Altru. But I tried multiple times since sometimes my fingers get ahead of themselves or I forget caps lock. But then I remembered that today was the day my password expired. (I know, I shouldn't have ignored the "change your password" warnings.) Not sure what to do, I chatted with Katie in support who pointed out I can just use the "forgot my password" functionality. However, it would have been useful to get a different message, such as "you're password has expired" and then go to a page to change the password that requires Old Password, New Password, Confirm New Password.


Note: This topic was created from a reply on the Method for admin capable users to get a new password after expiration. topic.