Altru Ideas

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Why does the "Refund Status" value change to "2" and "Is refunded" value to "Yes" if refunding, but not marking registrants "Canceled"?

Why does the "Refund Status" value change to "2" and "Is refunded" value to "Yes" if refunding every price type in an order, but not marking registrants "Canceled"?

If I am only refunding a portion of the amount on every price type in an order, but the guests are still in attendance to the museum , the above occurs.  Here are a couple of screen shots:


Clicked "No" - Is this technically a "Full Refund"?


However, if I refund a portion of an amount for not all price types in an order, the "Refund Status" value changes to "1" and "Is refunded" value to "Yes":




If there is still an "amount" tied to a price type, wouldn't this be a "Partial Refund"?
  • Guest
  • Jan 4 2016
  • Reviewed
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