Altru Ideas

We value your unique insight into our products and services and often receive ideas and feedback from our community in a variety of ways. To streamline this process, we’ve created an idea bank where you can post product suggestions, vote for those most important to you, and add comments to existing ideas.

Marking a recurring gift as Do Not Acknowledge

I have marked a recurring gift as "Do not acknowledge" but when the most recent payment was posted, it still generated an acknowledgement letter. I went back to check and noticed that the payment didn't have the "Do not acknowledge" box checked. I thought this would carry over to each payment since I checked the box when setting up the gift.
  • Guest
  • Jan 4 2016
  • Reviewed
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  • +1