Altru Ideas

We value your unique insight into our products and services and often receive ideas and feedback from our community in a variety of ways. To streamline this process, we’ve created an idea bank where you can post product suggestions, vote for those most important to you, and add comments to existing ideas.

Create a waitlist for preregistered programs

As Registrar, I sell class seats through Advanced Sales. When a program is sold out, there should be an automatic way to capture people's name and contact info to create a waitlist. If a student drops out of a class, I contact the next interested person to see if they would like to attend the class. Currently, I have to keep an excel spreadsheet of names and contact info of people interested in a class. This semester has 100 classes.

  • Guest
  • Jan 4 2016
  • Planned
  • Attach files
  • Jamie Krupka commented
    13 Dec 14:13

    We need to use waitlists. This is very important for our customer service!

  • Guest commented
    10 Dec 17:42

    Waitlists are extremely important for our camp registrations. Please add this.

  • Guest commented
    10 Dec 17:38

    We run a camp program at our site, and usually have a wait list for every section. This is our first year with Altru, and we are very worried for the public response if they can't get on a waitlist, and our ability to add campers into sessions when inevitably someone else drops out.

    Please, please consider a waitlist option. We desperately need that feature.

  • Thomas Funk commented
    10 Dec 17:36
    Waitlists ensure our programs are full even with late cancellations. Please build this into Altru.
  • Guest commented
    10 Dec 16:02

    Our development department selected this service for our organization, but our program and early education teams have just discovered that there is no waitlist feature available. Having a waitlist is essential for our summer camp registration, as spots tend to sell out within five minutes, and parents are eager to secure places for their children. The waitlist is a crucial part of this process. Without this option, our customer service may suffer, which could negatively impact our overall numbers and business. Additionally, it will affect registration for our preschools. If a waitlist feature cannot be provided, I will recommend that we switch services.

  • Joy Funk commented
    10 Dec 15:29

    PLEASE BUILD THIS! We did not think to ask if there was a waitlist option when we switched to altru (thinking it was guaranteed). So this is a huge loss for us. Please build out this option.

  • Abbie Stevens commented
    20 Feb 20:36

    Hello! We are selling out many programs lately, and I'd like to have an automated waitlist procedure. When can we expect this feature to be widely available in Altru?

  • Camden Palm commented
    January 27, 2023 14:27

    This is a severe need. We have very in -demand programs, with limited registration, so programs fill up quickly. This would save countless administrative hours and allow us to access everyone who would like to register in the case that there are cancellations. This would intern create more revenue opportunity, and the ability to positively serve the community. Please build this soon.

  • Faith Yazel commented
    June 21, 2021 15:29

    Any idea how much longer until this is feature is available?

  • Tami Goertzen commented
    June 20, 2019 19:14

    I see that this Idea is Planned.  How soon could we expect this feature to be implemented?

  • Hope Mabrey commented
    November 09, 2018 20:14

    Currently, our institution uses form.io for waitlists, and it becomes difficult when we have such a a variety of programs and they are all jumbled into one form. It would be great to see the waitlist registrants live all in one place!

  • Jillian Lewis commented
    October 08, 2018 16:52

    Hi everyone!

    We are currently in discovery for this idea. If you'd like to participate in the Discovery process and provide feedback to our team about event waitlist functionality, please email me at jillian.lewis@blackbaud.com to schedule a call.

    Thank you!

  • Guest commented
    February 09, 2018 00:14

    I fully agree with this need. I create public programming for our museum and some events are immensely popular, and we'd like to be able to give waitlisted registrants and early shot at registering for future events in addition to calling them when cancellations occur.

    This would be nice as an additional feature to activate when creating weblinks, just as you would activate an acknowledgment email.

  • Sharon Renner commented
    September 09, 2016 14:27

    Seemingly less sophisticated software packages have the ability to create automatic waitlists for events.  I am not sure why Altru does not have this capability.  To be able to set up automatic waitlists for popular programs would be such a benefit to so many organizations and a wonderful selling point for your software. 

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