Altru Ideas

We value your unique insight into our products and services and often receive ideas and feedback from our community in a variety of ways. To streamline this process, we’ve created an idea bank where you can post product suggestions, vote for those most important to you, and add comments to existing ideas.

Would like to be able to do partial refunds for items

It would be very helpful to be able to partially refund items in an order. Sometimes we have customers who have purchased merchandise or other items where we will allow a refund on part of the item. For example, only part of the merchandise could be damaged or unusable and therefore it doesn't merit a full refund.



Currently we have to refund the entire order and then ring it up again with a discount. Due to this we sometimes we have customers who get upset when we have to charge their card again. This would be a nice feature to have.
  • Guest
  • Jan 4 2016
  • Shipped
Merchandise / Sales
  • Attach files
  • +58

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