Altru Ideas

We value your unique insight into our products and services and often receive ideas and feedback from our community in a variety of ways. To streamline this process, we’ve created an idea bank where you can post product suggestions, vote for those most important to you, and add comments to existing ideas.

Would like to be able to apply discounted tickets to a membership

The feature to be able to apply tickets to a membership is great, but it unfortunately looks like we're unable to apply discounted tickets to a memberships as we ran into the error below:



Error: There are no available tickets to apply from this order. Tickets that are discounted, refunded, or already applied to a membership are not available.



I found a decent workaround on the Knowledgebase, but it would be wonderful if this were implemented. We want to give our customers credit for tickets they've paid for, even if they were discounted. Please look at implementing this!
  • Guest
  • Jan 4 2016
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  • Ashley Armstrong commented
    March 06, 2018 15:26

    We sell a couple of combination tickets and allow our visitors to apply them to memberships and it would be much easier for our ticketing staff if we had the option to apply them to the memberships like we do other tickets.

  • +27