Altru Ideas

We value your unique insight into our products and services and often receive ideas and feedback from our community in a variety of ways. To streamline this process, we’ve created an idea bank where you can post product suggestions, vote for those most important to you, and add comments to existing ideas.

Provide membership status/information after website user signs in

Patrons that register with the website and sign in to make purchases should be able to view their membership information, at the very least membership status, but preferably be able to update contact information.

  • Gillian Armstrong
  • Oct 25 2016
  • Reviewed
  • Attach files
  • Kimberley Hurst commented
    18 Oct, 2024 03:32pm

    Many members are asking for this feature. It will be a time-saver for our staff.


  • Andrea Fisher commented
    17 Oct, 2024 02:46pm

    Allowing constituents to update their own information (addresses, payment methods as credit cards expire...) would be amazing!

  • Jenny Smith commented
    9 May, 2024 07:59pm

    Any plans on making this happen any time soon?

  • theresa Marshall commented
    10 Aug, 2021 04:44pm

    This feature would be great, we converted from Etapestry and is the #1 complaint from membership.

  • Michelle Parker commented
    8 Mar, 2021 08:46pm

    Yes, this would be a great improvement for the user and the organization.

  • Greg Post commented
    8 Oct, 2020 08:21pm

    Yes, please allow constituents to view their account info online!

  • Angela Brown commented
    9 Oct, 2019 01:06pm

    This would be a huge improvement for our members.  We use to use NetCommunity and this information was available to log in and see. When we switched to Altru and our members no longer had access to see their member information or their donation history and it has been an ongoing complaint and request to have again.

  • Ally Lauer commented
    17 Oct, 2018 04:53pm

    Yes, Yes, Yes!!! 

  • +81