We value your unique insight into our products and services and often receive ideas and feedback from our community in a variety of ways. To streamline this process, we’ve created an idea bank where you can post product suggestions, vote for those most important to you, and add comments to existing ideas.
Being timed out every 15 minutes is really inconvenient, especially if your front desk is manned primarily by volunteers. On slow days, they will have to be logged back in constantly. You should allow users to decide what time-frame they'd like for that time-out. I understand security reasons, but there's no security if I need to keep a username/password written down at my front desk for every volunteer who is being logged out repeatedly during the day.
Customer references | Front end staff, all staff |