Allow members to renew their memberships online (and auto populate their information) by using their assigned Finder Number. Currently, we can only track the success of our renewal appeals with paper renewals mailed back to us - for those members who choose to bring that renewal solicitation to our admissions gate or simply purchase online, the data is lost to us.
This would also make the renewal process easier for our members who can enter a single number, review their information and make changes as necessary, rather than entering everything new. This would also help us to maintain cleaner data by avoiding the creation of duplicate records.
Ashley Burek
This would be amazing! Accurate appeal reporting and duplicate prevention are two very important things to us (and, I assume, any non-profit), please make this happen.
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Also, this is the same as this idea: https://altru.ideas.aha.io/ideas/ALTRU-I-624
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You can currently use the Email Marketing function in Altru to generate renewal emails that will track who renewed online. However, I think this only gets tracked if they've clicked through from the renewal email. At least, that's my experience.
That said, a finder number would still be helpful. We're also looking into using a call center to do renewal phone calls for us and process renewals using our web forms. But, we don't have a way to track that effort. A finder number for the web forms would work for this.
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