Altru Ideas

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Capacity Should Be Able to Be Managed By Price Type

We have children's programs that families sign up for online for Saturday mornings. We limit the program to a specific number of children, and then the adults are just add-ons (we don't care about how many parents come).



We currently use the free "Eventbrite" module to take these types of reservations, which allows us to set up capacity based on price type.



It would be nice to see Altru offer the same level of functionality that a free program can do.
  • Guest
  • Jan 4 2016
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  • Guest commented
    15 Aug 10:06pm

    Making my annual pilgrimage to this thread. It's Saturday night and I'm checking my work email because I can't let the one particular ticket type get oversold. Please please please please please please please please please implement this feature.

  • Rachel Faehnle commented
    29 May 04:53pm

    Please! This seems to be a common problem. I have had to use other platforms to accommodate some of our events that had an optional workshop add-on WITH A CAPACITY! Altru costs too much not to have this functionality.

  • Guest commented
    6 May 04:00pm

    Jumping into the conversation here. Not being able to limit the tickets per price type is a huge challenge for us with our most popular program and creates a ton of extra administrative work. Is there any way this will be changed soon?

  • Zaribel Harlow commented
    23 Apr 04:25pm

    Checking up on this. Is there a possibility for this to be implemented in the near future? This is an amazing capability and we've been needing this functionality in a while.

  • Allie Bonin commented
    11 Feb 06:16pm

    Can someone at BB at least explain WHY this still hasn't been implemented? Can you please answer in a comment? I've been using Altru for years and this is one of the biggest problems I have. Thank you!

  • Bridget Brennan commented
    17 Nov, 2025 04:36pm

    Agree, this should be implemented. Having to create a separate program events to cap individual price types is clunky.

  • Guest commented
    15 Apr, 2025 02:46pm

    Please for the love of all that is right with a sales system, fix this issue. I have been with Altru since 2015 and this has always been an issue. This thread started in 2016, 9 years ago!! I think 287 people wanting to see this fixed is plenty. Most other sales systems let you limit ticket sales on price type so that you can effectively manage your attendees. This should have been implemented at the start of the system. PLEASE PLEASE FIX THIS!!

  • Lauren Hekelnkaemper commented
    30 Jan, 2025 08:14pm

    One of the reasons we want this is for programs that have different seating options, premium and GA. We have a different capacity for both. Having two different programs was the solution in the knowledgebase, but that is creating twice the work for us and is confusing for patrons.

  • Guest commented
    20 Jan, 2025 10:41pm

    Adding to the plethora of voices and votes- this absolutely should be an option.

  • Charles M commented
    29 Oct, 2024 09:44pm

    Adding my frustration that this is STILL not a thing. I've been using Altru for 10 years at various organizations, and it is easily one of the biggest problems I have with it. And would be extremely helpful for many applications.

  • Jennifer Beall commented
    23 Aug, 2024 08:50pm

    I know it's been 8 years since this idea was posted, but I would still love to see it implemented. We have an annual event with table and individual seat options. I have to do separate tracking in a spreadsheet to make sure we keep the online sales at the right capacity. This is a very basic functionality that Eventbrite and other free platforms offer, so why not Altru?

  • R Jackson commented
    12 Aug, 2024 02:14pm

    This seems like it would be a simple addition that would help a lot of Altru/BB customers. Please add it.

  • Guest commented
    25 Jul, 2024 10:51pm

    This seems like a pretty easy and common function that could be integrated into Altru. Would be of great benefit. :)

  • Naomi Harding commented
    1 May, 2024 05:54pm

    Frankly, this makes using the Webform functionality almost useless for my team as we have low inventory of certain types of tickets so they want to use a 3rd party product and am getting pushback from some users that we should move to a different platform altogether.

  • Guest commented
    24 Aug, 2023 02:02pm

    It's a little frustrating to see that this basic and heavily in-demand functionality has been up so long and isn't planned.

  • Guest commented
    1 Jul, 2022 04:56am

    This has major revenue implications when so many events have tiered pricing structures. Closing general admission sales helps drive higher price point options.


  • Traci Connor commented
    10 May, 2022 02:37pm

    YES! Please!

  • Guest commented
    15 Feb, 2022 05:50pm

    This is a necessity, period. Our organization relies on this functionality in Eventbrite very heavily and our ability to bring all programs into Altru is hindered by this issue.


    Jessie Falcone, Free Library of Philadelphia Foundation

  • Guest commented
    10 Feb, 2022 10:33pm

    Going on six years. Setting a capacity for the type is necessary for many events.


  • Patty Paterek commented
    17 Jan, 2022 09:10pm

    It's a shame to this functionality still not available. We also need to limit the capacity by ticket type for many of our programs for the same reasons listed in the comments.

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