Altru Ideas

It's a little frustrating to see that this basic and heavily in-demand functionality has been up so long and isn't planned.

This has major revenue implications when so many events have tiered pricing structures. Closing general admission sales helps drive higher price point options.

YES! Please!

This is a necessity, period. Our organization relies on this functionality in Eventbrite very heavily and our ability to bring all programs into Altru is hindered by this issue.

Jessie Falcone, Free Library of Philadelphia Foundation

Going on six years. Setting a capacity for the type is necessary for many events.

It's a shame to this functionality still not available. We also need to limit the capacity by ticket type for many of our programs for the same reasons listed in the comments.

This would be great for us as well. We need a way of offering capacity by ticket type ie: adult/child in our organization and a child must be linked to the parent so it has to be on the same registration page.

Bumping this item again. 200+ votes and 5 years old.

This would be great for us as well! We have an annual chalk contest where were have three different levels (beginner, intermediate, and advanced). Now we have to watch registrations and take down a ticket option when that option fills up.

We have a bi-monthly event that needs capacity within an event managed by price type. This would be a huge help.

Just giving this a bump, because we could also use this capacity!

Because I still don't see a status for this idea, I am hopping back in here to mention that I am again setting up ticketing for an annual New Year's Eve event with tiered pricing options, and yet again I am having to set up three separate events because there is a specific capacity for each ticket type. Not to mention the frustration it causes us during the winter holidays when our staff have to watch these ticket sales like hawks so we can disable to web forms because special events allow people to purchase tickets beyond the capacity set for the event...

Yes, we have a limited number of Economic Accessibility tickets available, but I have to watch sales and manually disable after so many are sold (limited to 10% of all sales). It would be great if I could only allow so many for this particular type when I set up!the program. 

I would like Altru to allow us to limit the amount of GA tickets sold online. We would like to cap at 30 online tickets and then refer guests to our group sales department for purchases of more than 30 tickets. 

This would be great for us, as we set program capacity for some programs by number of children, but number of adults they bring doesn't matter. We need to know how many adults are coming for other reasons, so adding adults to the itinerary artificially restricts our booking capacity.

I'm seeing some comments here that this idea has been marked as unplanned-- but I'm not currently seeing it marked. I really hope that means this may be reconsidered. We, too, very much need this functionality to manage VIP vs. general ticketing for several events throughout the year. I am currently doing my best to clean up a big mess created by the need to offer a last-minute VIP upgrade option for our New Year's Eve event. 500 people who already bought general tickets have the option to upgrade, but VIP tickets had to be set up under a separate event. For every general ticketholder who wants to upgrade, I'm having to refund their payment to the "exchange" payment method, cancel their original ticket, create their new VIP registration, apply their first payment via the exchange payment method, then process their card again to pay the difference. Now I'm stuck with outstanding balances on the general event, not to mention the mess refunds make on the recent revenue section of the constituent record. If it were possible to manage capacity by price type, this could have all been set up as a single event, and none of these insane workarounds would be needed.

This is a very important functionality.  It surprises me that it is still not planned. Our current situation is that we are having a gingerbread house making program and need to limit each session to 20 children. Adults need to register too, but only have room for 20 houses.  

Limiting the quantity of registration types instead of just event capacity would be extremely helpful for us! We have a gala where a certain price type is limited because of capacity, we can only fit so many tables in that area. If this goes over, even by 10 tickets it impacts the event setup and revenue goals. Without this functionality we'll probably have to go back to use our previous online ticketing system, even if it meant having to re-enter gifts into Altru. Very disappointing that this does not exist and is not being planned.

Yes! This would make our registration for an annual event sooo much easier!

Just asked support if this could be done as I just assumed I didn't how to do it... seems like a huge oversight that we can't segment the capacity out.  Can't imagine that any organization wouldn't need to do this at some point.  If I'm getting really greedy, it would be great to have some sort of waitlist function, as well!