Altru Ideas

Record Daily Attendance for a Previous Date

This past Sunday, we had two clerks call out sick and no one else from our small Visitor Services staff available to come in on a holiday weekend to handle admissions. We made the decision to waive admission charges that day, and we manually counted the number of visitors who entered so we could track daily admission.

Now, however, I find out that Altru cannot record daily admissions for a prior date. Daily attendance in Altru is apparently recorded on the TRANSACTION date (for both previous attendance AND advance sales!), not the actual date of attendance.

I see from the Knowledgebase that this issue was acknowledged a year ago, but apparently nothing has yet been done to fix this.

Needing to record advance sales or previous sales on the actual attendance date can't be an uncommon situation. When is this functionality going to be offered?
  • Guest
  • Jan 4 2016
  • Reviewed
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  • April Vahey commented
    January 04, 2018 18:25

    Another year later and still having this issue... we were unable to use our computers over the holidays, so now I have sign-in sheets filled with pertinent information, but no way to record the attendance properly.

  • Kate McDermott commented
    March 26, 2018 14:47

    I thoroughly agree. Its not an uncommon issue and very frustrating when we cannot record attendance for the day it happened.

  • Erwin Erkfitz commented
    April 05, 2018 18:00

    Yes Please! Has anyone figured out a work around for this other than adding numbers to the current date?

  • Jennifer Dudley commented
    17 Jun 15:28

    It would be helpful for us as well because, we also had to do a manually tally for admissions recently.  We collected the zip codes which we need for reporting and would like to enter them in retroactively.  We need a way to add visitors and at least their zip codes to past date.  Thanks! 

  • Madeline Goseland commented
    10 Oct 16:27

    Please develop an solution for this issues. It is obviously not uncommon and a lot of us rely on accurate attendance numbers