This past Sunday, we had two clerks call out sick and no one else from our small Visitor Services staff available to come in on a holiday weekend to handle admissions. We made the decision to waive admission charges that day, and we manually counted the number of visitors who entered so we could track daily admission.
Now, however, I find out that Altru cannot record daily admissions for a prior date. Daily attendance in Altru is apparently recorded on the TRANSACTION date (for both previous attendance AND advance sales!), not the actual date of attendance.
I see from the Knowledgebase that this issue was acknowledged a year ago, but apparently nothing has yet been done to fix this.
Needing to record advance sales or previous sales on the actual attendance date can't be an uncommon situation. When is this functionality going to be offered?