Altru Ideas

We value your unique insight into our products and services and often receive ideas and feedback from our community in a variety of ways. To streamline this process, we’ve created an idea bank where you can post product suggestions, vote for those most important to you, and add comments to existing ideas.

Allow site admins to view Altru as other users without logging out.

As an administrator, I'm struggling with users who are unable to do a task and immediately believe it is b/c of a system role limitation. Then when I review further with them, some are just approaching the task from the wrong direction. If I could view what the user sees from my login that would add a ton of ease to the administration of the system.



It would event allow me to better guide users via phone on the steps to perform certain tasks.
  • Guest
  • Jan 4 2016
  • Reviewed
  • Attach files
  • Emily Dunkin commented
    February 18, 2019 18:51

    This would be very helpful to understand the role that been assigned and guide staff how to perform tasks.

    Attachments Open full size
  • +14

Related ideas