Altru Ideas

We value your unique insight into our products and services and often receive ideas and feedback from our community in a variety of ways. To streamline this process, we’ve created an idea bank where you can post product suggestions, vote for those most important to you, and add comments to existing ideas.

For Canadian customers, add "postal codes" as an option when constituents are asked for their zip code.

Especially useful for border towns and locations that receive international visitors.  For example, an institution in Detroit, Michigan is likely to get many Canadian visitors.  This will be help capture these constituents into demographic and locational breakdowns.

  • Guest
  • Apr 8 2016
  • Reviewed
Implementation
Customer references All of our Canadian visitors.
  • Attach files
  • Guest commented
    April 08, 2016 16:06

    For our general admissions check-in survey, constituents are asked their zip code and what prompted their visit.  Oftentimes if the person gives a postal code the front desk is asked to either "Decline to Respond" or give a dummy zip code so they can respond to the second part of the survey.  Adding the option for a postal code will capture a more accurate view of our visitor demographics.

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