We value your unique insight into our products and services and often receive ideas and feedback from our community in a variety of ways. To streamline this process, we’ve created an idea bank where you can post product suggestions, vote for those most important to you, and add comments to existing ideas.
The ZIP/postal code survey is a default marketing survey in Altru that can be activated to have the patron enter in their postal code after a transaction if there is no constituent profile attached to the order. By using the ZIP code report, we can see where patrons are coming from. Currently, in the window that pops up to enter in the ZIP code, we cannot enter in any letters, punctuation, etc. We would like this changed so that we can enter in Non-US postal codes (ex. RG4 is a postal code from the UK). We are able to enter in lettered postal codes in constituent profiles, but if a patron does an anonymous order, we cannot put it into the survey field.