Altru Ideas

We value your unique insight into our products and services and often receive ideas and feedback from our community in a variety of ways. To streamline this process, we’ve created an idea bank where you can post product suggestions, vote for those most important to you, and add comments to existing ideas.

Include registrant's name (and patron's name if available) to receipt grid

The receipt grid generates an order number that ties to the registrants record, however the customer would not be able to tell just by looking at the order number who this receipt belongs to. If we can add the name of the registrant/patron next to the order number, this can easily help identify who the receipts belong to.

  • Guest
  • May 30 2018
  • Planned
Customer references Space Foundation
  • Attach files
  • Guest commented
    January 22, 2020 14:57

    It would also be better if receipts showed the location of the event in addition to the time and date.

  • Guest commented
    January 22, 2020 14:56

    A receipt should reflect only what was purchased in the transaction. Currently, if a customer places more than one order for a registration event, the subsequent order receipt show the total purchased rather than what was purchased in that order. You can see in the attached screen shot that a customer purchased one registration yet the receipt shows 3. (She previously purchased 2 registrations on a different order and then came back to purchase one additional registration.) 

  • Guest commented
    December 27, 2018 19:08

    Does this mean that the receipt grid is going to be customizable for more than the scope of this idea? E.g. can we add logos, disclaimers, messages at the header and footer?